COBS Bread complies with the Privacy Act. The personal information we collect from you can be accessed by you on request. We collect the personal information so that we can correspond with you regarding feedback you give us. We also maintain a Group Customer Feedback Log and keep details in order that we may contact you again.

The personal information is forwarded to COBS Bread Customer Service/Operations Support Staff for tracking purposes. Information with regard to any incident could also be sent to Suppliers if necessary.

Bakery specific information is also passed onto our Business Consultants and Franchisees for discussion and problem identification and rectification purposes. You can request that your personal details remain confidential to the Customer Service/Operations department if you wish.